Parties & Events Refund Policy

Parties & Events are NON-REFUNDABLE.

Cancellations for a store credit or Transfers to another date are accepted up to 48 hours in advance of your booking and are subject to a $10 plus HST administration fee. Cancellations/Transfers must be completed by PHONE ONLY. Requests submitted by email will not be accepted.

The transfer fee MUST be paid prior to confirmation of the new event date.

Cancellations/Transfers will not be accepted under 48 hours from the event start time.