Drop-in Refund Policy


Transfers are accepted up to 24 hours in advance of your booking. Transfers made under 24 hours are subject to a $10 plus HST administration fee and must be completed by PHONE ONLY. Requests submitted by email will not be accepted.

The transfer fee MUST be paid prior to confirmation of the new drop-in start time.


Transfers made within 1 hour of booking time are not accepted.