Shipping and Handling
All purchases will be picked and packed within 1-3 business days of purchase. With the exception of holidays and store closures.
Custom items are also an exception to the 1-3 business day pick and pack as they add 2-3 additional days. Making it 3-6 business days.
When you place an order, a shipping and delivery estimate is provided based on the availability of your items and the shipping option chosen. Shipping date estimates are provided by the shipping provider chosen and therefore may or may not appear.
Before placing your order, please ensure the accuracy of your mailing address to avoid delays in your delivery. As once an item has shipped we are not responsible for any lost or stolen packages.
Special orders are items that we do not stock regularly, and bring in only when requested.
Special orders typically ship within 3-6 weeks.
However, shipping delays and backorders can occur and XQuest is committed to informing customers of these changes as soon as we are made aware of them.
Note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Finally, please note that some restrictions do apply to shipping certain items outside of Canada. These restrictions apply to the shipping of risers, limbs, oversized packages, traditional bows, arrows, among others. As such, we only ship to addresses within Canada.